Returns or exchanges will only be accepted with proof of purchase on items within 14 days from the date of shipment. Items returned outside this period will not be accepted.
Items must be in original condition (including tags and protective strip) and must not have been worn, altered or washed. All packaging shipped with your order must be returned.
Every clothing item shipped has a tag attached reading "Once this tag is removed, this garment cannot be returned". Once this tag has been removed, the garment is no longer returnable. We recommend trying on all purchased items as soon as they are received, to ensure adequate time to return items within our returns timeframe.
All Swimwear must try on items wearing undergarments. If returned, the protective hygiene strip must remain in place and will not be accepted if removed or altered, or the item otherwise shows signs of wear.
We do not refund initial shipping charges for items returned, other than for faulty items. Your own return postage costs are not refundable. Items exchanged will be re-sent at our cost.
Once the items have been received they will undergo a quality review. Once cleared, you will either receive your new item (for exchanges) or credit note (excluding original shipping cost) directly to the original method of payment used for purchase. You will receive email notification once your return is processed, this will occur within 5 working days of receiving your return.
Exchanges will only be accepted with proof of purchase on items within 15 days from the date of shipment. Items returned outside this period will not be accepted.
Download a copy of the Returns Form